A Note To Cherish

Framed notes are beautifully framed in either a 5x7 inch or 4x6 inch frame at our discretion, decided by the dimensions of your artwork. The fabric for unframed notes will be trimmed to 6x8 inches. The maximum embroidery area we embroider to is 5.5x4 in.

A Note to Cherish is designed for short handwritten messages only. We define short messages as up to 15 WORDS, but every note is unique and what will work is entirely dependent on the handwriting itself.

Please email us a photo at contactnotestocherish@gmail.com before ordering if you're unsure whether your note will work or if your note is only slightly over the word count as it may still be possible!

Framing options are:

• Wood Effect Frame / Ivory Photo Mount
• Black Wood Frame / Black Photo Mount
• Rustic Gold Frame / Ivory Photo Mount 

All framed orders include a photo mount, and the colour/size of the mount cannot be changed.

If required, you can place any further instructions, such as if you wish for a portion of your note not to be embroidered, in the instructions box at checkout.

All notes are embroidered with black thread. We don't embroider printed text/fonts or graphics so these will be excluded from the finished note.

Please note: If you place an order that exceeds the word count limit outlined above, and the wording has not been pre-approved by us, we may contact you and ask you to select a portion that fits within the specified word count or provide an alternative note.

The maximum word count, framing options and current turnaround times are stated on this product page. Please ensure your delivery address will remain valid for the full turnaround and delivery period before placing your order.

Please be aware that orders cannot be amended once placed. Once work has commenced on your order, cancellations can no longer be accepted. Order cancellations will incur a £2 administration fee, which will be deducted from your refund total. For international transactions any refund provided will exclude the above administration fee + any currency conversion fees.

This includes:

• Cancellations made because you wish to select a different framing option.
• Cancellations where an order cannot be processed due to exceeding the stated word limit.
• Cancellations due to a change of address or insufficient time being allowed for the stated turnaround.

If you want us to create a new note from handwriting samples and you have enough examples of the handwriting then we can combine these to create a new message of your choosing.

If you have more than one message that you'd like embroidered as a single note this should be possible depending on the size of the piece.

Please email us the photographs before ordering in both instances at contactnotestocherish@gmail.com so we can confirm this with you.

Of course! We embroider the handwriting exactly as you see it in the photograph you upload at the time of ordering, so it can be in any language.

Very occasionally we may need to make changes to the layout of your note. This is to ensure clarity and so the handwriting fits within our maximum embroidery area.

Please be aware that we may make these necessary changes ourselves and these won't always be confirmed with you prior to your order being dispatched. The vast majority of orders don't require any layout changes, however for example if your note features 6+ words to a line we may need to split some words across more lines.

If you have a specific layout for your note in mind or would like to know what these changes could be, please contact us before placing your order and we will confirm what changes, if any, are necessary to the layout of your specific note.

As each A Note To Cherish is made especially for you, orders take five weeks to dispatch, counted from the date after you place your order. We also offer an Express Dispatch option at checkout, which reduces this turnaround to two weeks.

All orders are posted on weekdays using tracked delivery. UK orders are shipped Royal Mail Tracked 48, and cost £3.50 or free for orders over £90.

All information regarding international shipping costs and estimated delivery timeframes can be found here.

As every piece is custom made, we are unable to accept returns or exchanges. However, if you have any issues with your order please contact us and we will be happy to help you.

The maximum word count, framing options and current turnaround times are stated on this product page. Please ensure your delivery address is correct and will remain valid for the full turnaround and delivery period before placing your order.

Please be aware that orders cannot be amended once placed. Once work has commenced on your order, cancellations can no longer be accepted. Order cancellations will incur a £2 administration fee, which will be deducted from your refund total. For international transactions any refund provided will exclude the above administration fee + any currency conversion fees.

This includes:

• Cancellations made because you wish to select a different framing option.
• Cancellations where an order cannot be processed due to exceeding the stated word limit.
• Cancellations due to a change of address or insufficient time being allowed for the stated turnaround.